Question 1

How does the credit system work?

Accepted Answer

You purchase credits that are consumed when you make API calls. Different endpoints cost different amounts of credits. Most endpoints cost 1 credit per call. Your credits are stored in "buckets" - free monthly credits, purchased packages, and prepaid credits are tracked separately.

Question 2

What's the difference between Prepaid and Packages?

Accepted Answer

Prepaid credits ($2 per 1,000) never expire and are best for low-volume, sporadic usage. Packages offer bulk discounts (up to 60% off) and include higher rate limits, but expire after 6 months. Choose based on your usage pattern.

Question 3

Which credits are used first?

Accepted Answer

Credits are consumed by expiration date — buckets expiring soonest are used first, and non-expiring buckets (Free and Prepaid) are used last. This ensures you don't waste expiring credits.

Question 4

What are rate limits?

Accepted Answer

Rate limits control how fast you can make API calls. RPM = Requests Per Minute. Concurrent = simultaneous requests. Free tier: 30 RPM, 5 concurrent. Packages unlock higher limits. If you have multiple packages, you get the highest limits from any active package.

Question 5

What happens when credits expire?

Accepted Answer

Free monthly credits expire at the end of each month and are automatically renewed. Package credits expire 6 months after purchase. Prepaid credits never expire. We'll notify you when credits are about to expire.

Question 6

Can I stack multiple packages?

Accepted Answer

Yes! You can purchase multiple packages. Credits from all packages are available for use. Rate limits are set to the highest tier among your active packages.

Question 7

What happens if I run out of credits?

Accepted Answer

API calls will return a 402 error. You can purchase more credits instantly - either prepaid (immediate) or packages (for bulk savings). Your free monthly credits will also reset at the start of each month.

Question 8

Is there a free tier?

Accepted Answer

Yes! Every user gets 1,000 free credits as a one-time registration bonus. No credit card required. Free tier has basic rate limits (30 RPM, 5 concurrent). These credits never expire.

Question 9

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, MasterCard, American Express) through Stripe. All payments are one-time - no recurring subscriptions to manage.

Frequently Asked Questions

Frequently Asked Questions